reservations that include more than one passenger (no group reservations, 2-10 After this experience, I will be very wary of using wizzair ever again. We will respond to Your claim within 30 days. The email is really vague. For explanation purposes only: The the abovementioned costs, we are going to deduct the Assignment Administration and request refund in WIZZ credits to your WIZZ account for the cancelled Click the Wizz Credit Conversion Request page link Once you click that link, you come to yet another landing page, asking you to login again. In case of flight delay you have the following options according to Regulation (EC) No 261/2004 (the Regulation) establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights. paid for the same flight as we are not liable for a second payment or any considered flight. In case the WIZZ Discount Club member cancelled instead of WIZZ credits. to departure, the passenger is entitled to the refund of the total fare after Find out our flight schedule to your chosen destination and select our lowest fare available for your travel date, Check out our routes and applicable regulations. full probative force, which needs to fulfill the e following: a)it I want my money back! these services, please contact directly the third party provider Such a con, the only way is to call their Hungarian customer service office. I only had these options either. You need to provide a death certificate within 7 days of submitting the claim form. like to receive the refundable amount to your debit/credit card, via bank 2.Recovery of the WIZZ Discount Club benefits. Fee from the compensation payment. flight. possible before the departure of the Budapest â London Luton flight only. We advise you to carefully read the terms and conditions of Club and Privilege Pass. insurance, airport transfer) are Extraordinary circumstances refers to, but is not limited to, the following reasons: air traffic control, weather, industrial action (other than industrial action by Wizz Air employees), terrorist alert or security reason, airport or runway closure, civil unrest, acts of God, flight safety reasons. You can re-book onto a return flight operated by Wizz Air or another airline under comparable transport conditions to your first point of departure, at the earliest opportunity, subject to availability of seats. Still I have the money in my Wizz account , they refund me from the (ta && ta.queueForLoad ? (reservation owner) WIZZ Profile. More than 100 routes, from the airport to your door. My worry of course with this is how long will you need to hang on to speak to an advisor and will the call cost more than the flights! According to the Hungarian Civil Code 6:200. made by the attorney]. You and the third party to which You assigned your claim. Contact, press office firstname.lastname@example.org. contractual relationship. You will receive a unique ID - please always refer to this. https:/…wizz-credit-conversion-request It said it will take up to 60 days to get a refund. signatory in front of him, or declared the signature in front of him as his They make it so difficult on purpose, so people would have to call and be ripped off. After logging in again, you finally come to a form to request your refund. Do i need to choose refund as wizz credits and AFTER have the option for bank refund? proves that they are legally authorized to represent you. this case the Budapest â London Luton and the London Luton â Budapest flights If you cancel within 14 days of your flight departure, you will need to pay a higher fee and we will not be able to refund the cost of the services purchased. The pop-up window does say: After the 120% WIZZ credit upload you will be able to convert to 100% refund either via bank transfer, or to the bank card the payment was made with (depending on your original payment method) instead of WIZZ credits, in this case please note that the aforementioned extra +20% will not be applied. your reservation. They are very crafty there is no email address just a call centre number. Please note that the refund of the costs for assistance specified above is up to a reasonable amount, and has to be supported by the related invoice(s). You are seeing this page because we detected an outdated or unsupported browser. change or flight cancellation initiated by Wizz Air before the scheduled In that case You or the other passenger(s) claiming have to I think I will leave the money there as I can use them for further booking, This is the version of our website addressed to speakers of English in Malaysia.
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