I made that clear in my phone conversation today. Do not offer any personal information in your comments. All of these trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. If you look at our USAA Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Their corporate headquarters is listed as: 1675 North 200 West in Provo Utah. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. I told her that she need’s to make them aware that Petco just lost a long-time customer. Get Dixon Green Dot Bank branch hours, reviews and customer service telephone number located on 1675 N 200 W, Provo, UT 84604 You can help! ~ Signed: A very dissatisfied customer who couldn’t find an e-mail address to send my complaint to so I had to publicly post my complaint. It's not always clear what is the best way to talk to Green Dot representatives, so we started compiling this information built from suggestions from the customer community.
She said that the policy was that I wouldn’t receive my credit for 5-7 business day’s.
If you think this information is inaccurate or know of other ways to contact Green Dot please let us know so we can share with other customers. Deposits in Green Bank are insured by FDIC. worst customer service ever.... trying to report FRAUD! 5 grand prize winners get $1,000 + 170 other $100 winners this Spring! I told her that I needed the credit to go through immediately.
I need a new card sent to me I didn’t receive my new one in the mail. Regular Payments: Green Dot Bank P.O. How Do I Get My Account Number and Routing Number with Green Dot? hello, wanted to know my routing and account * on my green dot prepaid card ,and i als... Hello, my name is Glenn, someone using Greendot account too sent me **$ to my account b... My card has been closed and I don’t know how *I need my card unlocked now. KEEP AWAY,my opinion?,, BUNCH OF THIEVES, CROOKS, CON ARTIST. This is Green Dot's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Green Dot agent. Mailing address. What a crock. Common problems addressed by the customer care unit that answers calls to 866-795-7597 include Recover Account, Can't Access Funds, Card Activation, Card Not Working, Card Recharge and other customer service issues. And you can click here if you want to compare all the contact information we've gathered for Green Dot. About Green Bank. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Besides calling, the next favorite option for customers looking for help is via 626-765-2000 for Corporate Offices. In short, the two companies are not related. Box 660650 Dallas, TX 75266-0650 I asked her why it took so long. Box 5100, Pasadena, California, 91117, United States. Hours: 24 hours, 7 days; best time to call: 2:30pm. If you look at our USAA Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Enter for a chance to win by making a qualifying deposit of $100 or more to your Green Dot account from 3/26/19 – 7/23/19. How Do I Speak to a Customer Service Rep About My Green Dot Card? I bought a greendot card instore and loaded it with **. If you think this information is inaccurate or know of other ways to contact Green Dot please let us know so we can share with other customers. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A. Inc. Visa is a registered trademark of Visa International Service. In total, Green Dot has 3 phone numbers. On 2/7/16 I went online to change the date from the 11th to the 25th of Feb and it wouldn’t let me. Prepaid Credit Cards in Pasadena, CA. DO NOT DO BUSINESS WITH THIS COMPANY, THEY ARE COMPLETELY UNAVAILABLE!!!! When they finally answered I explained the entire situation with her. Never purchase a prepaid card from Green Dot, their customer service is the absolute worst I have ever encountered. There was no credit pending and the item was in the mail! If she couldn’t stop it, she said she would immediately issue me a refund. Green Bank was established on Feb. 17, 1999. The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. All of the registered trade names are used by, and refer to a single FDIC-insured bank, Green Dot Bank. It isn’t as if we are not dealing with the bank and the postal service!! * days a go and i still can't activate. You can call GoBank at (888) 280-8260 toll free number, write an email to Help@gobank.com, fill out a contact form on their website gobank.com, or write a letter to GoBank, P.O. Sharing is what powers GetHuman's free customer service contact information and tools. Box 5100 Pasadena, CA 91117. She guaranteed that she would watch for the order and stop it. Direct Express ® will never contact you by phone, email or text message to ask you for your card number, password, PIN or security code. A return call is unheard of and when I tried to get a refund because the card was faulty and not accepted by most merchants they deducted over $15.00!!! Contact GoBank customer service. your corporate office is unavailable thru email, Once you get the card its great easy but trying to get info or even sign on to the website/app is difficult. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like USAA or Costco. This phone number is Green Dot's Best Phone Number because 570,732 customers like you used this contact information over the last 18 months and gave us feedback. GetHuman builds free tools and shares information amongst customers of companies like Green Dot. I will no longer be using GreenDot if they cannot make things right!! Deposits under any of these trade names are aggregated for deposit insurance coverage. She explained their system was down, but I could hear her slowly typing in the background. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot P.O.
#307969405, Really?? You can call Green Dot Moneypak at toll free number, write an email, fill out a contact form on their website www.moneypak.com, or write a letter to Green Dot Customer Service, PO Box 5100, Pasadena, California, 91117-010, United States. Why do I have to waste so much of my time to get a simple task done? While 866-795-7597 is Green Dot's best toll-free number, there are 5 total ways to get in touch with them. How Do I Change the Address or Update My Account Information on My Green Dot Card?
To contact Customer Service by phone or to report your card lost or stolen, please call 1-866-291-0818. Green Dot Bank also operates as GoBank and Bonneville Bank. I asked her if she explained my situation or let upper management know the importance of this, and she said, “no.” She just sent a request for a refund. I signed up for repeat delivery because I don’t have time, nor do I want to get in my car and pick up a 30# bag of Blue Buffalo dog food. On Feb 9th I called customer service. I had to wait 18 minutes before someone answered the line. She sent an email to her superior and told me I needed to wait 24-48 hours for an approval for the expedited credit. I had repeat delivery and needed to change the delivery date.
Please keep sharing your experiences so we can continue to improve this free resource. After spending at least 2 hours of my Sunday trying to change a shipping date, I got no where.
Green Dot Bank DBA Bonneville Bank has 1 banking locations. She said it was policy. The next best way to talk to their customer support team, according to other Green Dot customers, is by calling their 626-765-2000 phone number for their Corporate Offices department. She then told me, “It will take 5-7 day’s for me to see my credit on my account.” What the hell! Why can’t businesses follow through with their promises?
And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Comments are for review purposes. This was supposed to be convenient. 17 reviews of Gobank - GreenDot Bank "Stay away from this bank. I am no longer a customer as of today. Its customers are served from 23 locations.
I have been a customer since 2000. She asked for my phone number and verified my name. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. It was *. TRANSLATION= ZERO CUSTOMER SERVICE. I've been using GreenDot for years. If you have responded to any communication asking you to provide any card or personal information, please inform Direct Express ® customer service immediately by calling the number on the back of your card.
She said “ Ok, now I am going to make your new order” I replied, “This is why I called you in the first place” “I need the order and shipment to be done on the 25th and not now…this is the problem…do you understand?” “umhmm” she said. We've created these shortcuts and apps to try to help customers like you (and ourselves!)
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